Frequently Asked Questions
Everything you need to know about your VPA Australia experience.
How long does shipping take within Australia?
We offer standard and express shipping options. Standard delivery typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy for fashion items?
We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit for our Australian-designed silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and popular buy-now-pay-later services including Afterpay and Klarna.
Can I track my order once it has been placed?
Yes, as soon as your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
VPA Australia is committed to ethical fashion. We work closely with our manufacturers to ensure high-quality fabrics and fair labor practices across our entire supply chain.